Return & Exchange
Our Dear Customer we want you to have the best things from our store, yet somehow you are not satisfied with the product or you got the product which you did not order. Just send that back to us in three steps with Money Back Guarantee
We no longer accept returns not an exchange of sizes effective “The main concern is hygiene issue especially after the Covid-19 pandemic”. The size chart is listed clearly in the product descriptions. Please read them before buying. However, we still accept returns for defects or any other faults made by the seller.
If your order arrives damaged, we can issue refunds on a case-by-case basis. Simply contact us by email and we will get you sorted. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit/debit card or original method of payment.
We have 7 days return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition, that you received it, unworn or unused, with tags, and its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@zaysheen.com. If your return is accepted, we’ll send you a return label, as well as for instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
Defective or unusable products are guaranteed to be replaced.
You can always contact us for any return questions at info@zaysheen.com.
Note
Know your sizes?
How long does the shipping take?
I want to buy in bulk
Note
- All of our items are as stated in their descriptions.
- The items are 100% new, we offer the best product at the best price.
- If the item you received is defective, please contact us immediately.
Know your sizes?
- Just take your existing t-shirt and lay it on a flat surface. Measure the width of the chest in inches. Compare it with our size chart. You may also contact our customer service for further explanation.
How long does the shipping take?
- It may take 24 to 48 hours for your order to be confirmed.
After the package arrives at the logistics company, it usually takes 3 – 5 days for the delivery time to reach the customer.
“For imported products, it requires customs clearance and air transportation, so however it will take 2-3 weeks to deliver at the customer’s given address, please understand. Thank you.” - Due to the inaccuracy of the logistics and transportation time, we do not accept urgent orders or orders on specified dates.
I want to buy in bulk
- Sure! Chat with us: info@zaysheen.com
ADDRESS MENTIONED ON THE INVOICE SLIP
NOT USED, SEND BACK WITHIN 7 DAYS
INVOICE SLIP IS NECESSARY