FAQs
We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options. Choose the one that suits you best at checkout.
Unfortunately, once an order is placed, it cannot be modified or canceled. Please double-check your order before confirming.
Once your order is shipped, you’ll receive a tracking number via email. You can use this number to track your order’s journey to your doorstep.
Yes, we do! We offer international shipping to many countries. Shipping costs and delivery times vary, so check our shipping policy for details.
We have a 30-day return policy. If you’re not satisfied with your purchase, you can initiate a return or exchange. Please refer to our Return & Exchange Policy for detailed instructions.
Consult our Size Guide for accurate measurements and fitting tips. If you’re unsure, feel free to contact our customer support for assistance.
Yes, we are committed to ethical sourcing and production practices. Our products are crafted with care, and we prioritize fair labor and sustainable materials.
We do our best to restock popular items, but availability depends on demand and production schedules. Check back regularly or sign up for notifications.
To ensure a smooth process, we cannot change shipping addresses after an order is placed. Make sure to provide the correct address during checkout.
Most of our products are machine washable. Check the care instructions on the product page or garment tag for specific details.
Yes, we offer gift cards of various denominations. They make for perfect gifts and can be purchased on our website.
Contact our customer support at contact@zaysheen.com with photos of the damaged or defective item, and we’ll assist you in resolving the issue.
Enter your discount code at checkout in the designated field. The total will be adjusted accordingly before you make your payment.
You can reach our customer support team at contact@zaysheen.com. We aim to respond promptly to all inquiries.
Stay updated on our latest promotions by subscribing to our newsletter and following us on social media. We frequently offer special deals and discounts.
Currently, we operate exclusively online, allowing us to provide a seamless shopping experience. Keep an eye on updates for any future physical store openings.
Certainly! We refund the item cost upon return processing, but unfortunately, the delivery charge is non-refundable. If you have any questions, reach out to our customer support for assistance.